Kendig Cottage Spinning and Knitting
Supply:  Contact information and policies
To contact us:  Use the link here to contact us via email:  info@KendigCottage.com .  Email is the best way to reach
us at all times, and even if you leave a phone message, please send an email!  The owner is often out of the country for
days at a time and unable to return any phone messages...PLEASE use email.

Our mailing address is:  307 Kendig Drive, Owings Mills, Maryland 21117-1356.

Privacy Policy:  We will not sell, or share your name or email address with anyone.  We do not even get your credit
card number when you order items from our secure website.
More information:  To contact us to get more information about our company, our website, or any of our products,
use this link to email us directly:  
info@KendigCottage.com.  Email is answered as quickly as we can, usually within
24 hours, depending on time of day.
Kendig Cottage DOES offer a Small Business Discount.  This is for verifiable business customers only.  Please
email info@kendigcottage.com for more details.
Return Policy:  Returns are accepted for store credit only if received back at the shop within 14 days of shipment to
you, in unopened and unused, resalable condition.  Shipping costs are at the expense of the customer, unless there
has been a mistake made by Kendig Cottage in which case we do assume the costs to make your order right!  An
email must be sent to our shop within 7 days of shipping reaching you advising us of the return.
Ordering our products:  To order anything on our website (if you do not wish to use the credit card ordering
pages), to request custom made items or ask about availability, use this link to email us directly:  
info
@KendigCottage.com.   We suggest you try our secure server, as we can accept Check, Money order, Visa and
Master Card and Paypal there. If you'd like to use Paypal for your order without without using the secure site, please
email the to
info@KendigCottage.com and we can send you a Paypal invoice for your order.

To order via email, please include your name, email address, the item number and description and your zip code so
we can figure out the cost of shipping your order.  We will send you the shipping costs, an order total and
confirmation, and payment information as soon as w
e possibly can.
Vicki (that's me holding the teddy bear at work at my "other" job during a
troop movement charter) is the founder of Kendig Cottage, web site creator
and editor, business manager, and whatever else comes up!  Kendig
Cottage is family run, and I'm lucky enough to have a lot of support in the
fiber area.    I'm a lover of fiber of all types, and I'm frequently seen spinning
even for a moment!.  I also knit, weave, dye, felt, (usually on purpose) and of
course, spin and even sew and quilt.  I'm a flight attendant too...hence the
short delay sometimes in getting your order or answer to you...usually no
more than 24-48 hours.
And now a word about something I believe in:  
To the right is a picture of me dressed up on my way to volunteer at a living history
museum.  I spin and help teach the interested spinners and weavers at the Museum.  
For me, the big payoff is seeing the eyes of the children that are touched by the
program light up!  (And dressing up is kind of fun too!)  I also teach textile history and
conservation as well as Victorian Period clothing related subjects, and belong to a
living history reenactment group.

But near to my heart is the whole "volunteering" issue.  Please volunteer, somewhere,
doing something.  I have always worked full time (now I work full time as well as have
the fiber business) and have always found the time to volunteer with the Schools, Boy
and Girl Scouts, Museums, etc.  You can too!   Even if you volunteer for only an hour a
month, please do it. Schools, Scouts, National Parks, Museums, Churches, Soup
Kitchens, whatever you have an interest in, it'll make you feel great and help the
organization for whom you're volunteering.  Most need time as much as they need
money.
Kendig Cottage Online Store
Mailing address:  307 Kendig Drive
Owings Mills, Maryland 21117-1356
410-336-9650
info@KendigCottage.com
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